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Customize your dashboard page

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To change your dashboard page, simply click the Personalize button located in the upper-right corner of that page. The page will enter a customization mode where you may move modules around by simple drag-and-drop, remove modules, or add modules. When you're done, click the finish button and all your changes will be saved. Your changes will even be remembered the next time you log in--even if you use a different computer! …

How to use WebDAV to access your hub storage

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WebDAV is the Distributed Authoring and Versioning extension to the standard HTTP/HTTPS web protocol. It allows a client to browse a remote filesystem, usually with a graphical browser that makes it appear that your files are on your desktop. You may access your hub storage using only the secure version of this service (HTTPS). We do not support HTTP. Most modern computer platforms support HTTPS transport for WebDAV with either small adjustments or freely available software.Linux/UnixIf you use …

Group Guidelines & Tips

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Ultimately it is the Admins that decide what the rules are for their group, but if you have been made a manager of a group, here are some suggestions for keeping your group happy:Manager GuidelinesIf you are a manager of a group, here are some pointers for creating a thriving community: Invite your friends and anyone you know who is interested in what you are interested in. Having group members is the first step in having a successful group! Visit the group frequently. Groups thrive with daily d…

I've lost my password!

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Don't panic! We can reset your password and send instructions to the e-mail address that you have on file with us. Then, you can follow the instructions, log in to the site, and change your password to anything you like.Note: If you don't receive an e-mail after resetting your password, check your junk mail folder and make sure that it didn't get filed there by mistake. If you no longer have access to the e-mail address that you have on file with us, contact support and we'll help you recover yo…

I registered in the past but cannot log in anymore!

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You may have entered an incorrect username or password. If you've forgotten either one, you can recover your username or recover your password. Just fill out the form, and we'll send your account information to the e-mail address that you registered with your account. If you've changed e-mail addresses and can no longer recover your account information, contact support, and we'll help you recover your account. …

I registered but cannot log in!

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If this is a new account, you won't be able to log in until you've confirmed your e-mail address. Right after you registered, you should have received an e-mail at the address that you registered with us. This e-mail contains a special link. Click on the link to prove that you can receive e-mail from us. If you did not receive the e-mail, make sure that you did not misspell your e-mail address when you registered with us. Check your junk mail folder to see if the e-mail message wound up there.If…

Why do I need Java?

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In order to access the simulation tools, you must have Java version 1.4 or later installed on your machine and enabled in your web browser. Note that Java is not the same as Javascript. Visit the Java website to verify which version of Java is installed on your browser. You can also upgrade to the latest release of Java. If you do not have access to install plug-ins, please contact your system administrator about installing or upgrading your Java.Known IssuesKDE KonquerorTo enable Java in the KD…

What are groups?

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Work together with your colleaguesCreate a group to organize your interactions. Group members can:Post content that only other group members are allowed to seeExport their content to other web sites, and brand it with their own logoCreate a new groupYou can create your own group of users. Just fill in a simple form choosing a group name, a title, and a brief description, so that others will know what your group is about. Once created, your group title and description will be available for all to…

Why do I need to register at all?

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Registration will give you access to additional features not available to guest users, including access to simulation/modeling tools, the ability to ask questions, create private groups, participate in discussions, rate resources, and more. The registration process is completely automatic and it takes just a few minutes. Your registration also helps us sustain this project. Our funding agency periodically reviews statistics about the number of users that access our site. By registering and filli…

How to View/Download Video Content?

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This hub relies on two formats of video files, MP4 (MPEG-4) mostly used for podcasts but also can be viewed directly on your computer, and Windows Media Player which is used by older lectures and seminars. In general we sugguest Apple Quicktime for playing MP4 files, however there are a variety of MP4 players available.We recommend VideoLAN.org\'s VLC - Media Player, a free cross-platform media player that supports a large number of multimedia formats, without the need for additional codecs. It …

Troubleshoot

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There are two common reasons why you may not be able to view an application.The tool is internally misconfigured. If you can look at your personalized dashboard page and see that the tool you just started does not appear in the list of running sessions, it exited before it could be viewed. You should report this as a problem.The Java interpreter won't start or is misconfigured. If you've been able to view applications in previous times with the same browser, usually you can solve this problem by…

Share a simulation session

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Have some interesting results from a simulation that you'd like someone else to see? Share the session!Enter one or more login names in the form beneath the tool session and click on the Share button. Anyone added for sharing will see your tool session listed on their own My Sessions area on their dashboard page. Just as you would click a link to resume a tool session, they can click the link and access your session. Many people can access a single session at the same time and discuss the result…

Frequently Asked Questions

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What is Group Discoverability? What is Group Membership Access? How to Customize a Group? What are Group Plugin Access Levels? How are groups managed? How do I leave a group? How do I delete a group?What is Group Discoverability?All groups have an overall discoverability setting of either visible or hidden. This determines whether or not the group appears in searches or by browsing groups. Visible means the group can be found by anyone, hidden means the reverse.The group mangers have the abilit…

Help! I\'m getting a Java error!

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Users may experience a Java error on Mac OS X if they are using Java version 1.3 and below. Please ensure your Java install is up to date.NOTE! For gecko browsers (Mozilla, Firefox, Camino), the following may be the source of the error:Mozilla will only use JRE 1.3.1, even if a later JRE is installed [Bug 197813]. To use a newer JRE, you will need to install the Java Embedding Plugin for Mac OS X. This plugin is beta quality software, and may have bugs and cause problems. Read the Readme before …

Frequently Asked Questions

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What are resources?How do I upload a new resource?How can I delete a resource?Is there a limit on the number of resources I can submit?What are resources?Think of a hub as an empty library. Resources are items on the shelves. Unlike a traditional library, resources not only be publications, but also videos, tools, animations, and other types. Anyone can upload resources, although some hubs require moderation and approval before a resource is posted.How do I upload a new resource?You can submit a…

How do I change my password?

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We have multiple methods available to help you change your password. If you can't remember your password, go to the forgot password page to reset it. If you're already logged in, and simply wish to change your password, go to your account page for a quick password change form. …

Why the math question?

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When you use the Help button to submit a trouble report, it may ask you a simple math question such as \"What is the sum of 3 and 5?\" You get this if you\'re not logged in. Providing a correct answer gives us some indication that you\'re a human that has read and understood the question--not a bot that is attempting to put spam on our site! …

Rate a Resource

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Rating a resource is quick and easy.Every resource has two sets of stars: the average rating and your rating. If you haven\'t rated a resource, you\'re rating will show up as a set of slightly grayed out stars.To rate the resource, hover over your rating stars. The stars will change to red depending on where your cursor is. If you want a four star rating, move the cursor until you see four red stars and then click. You will be taken to a form where you can then add comments, suggestions, and eve…

Why can\'t I log in?

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Have you registered? You must register in order to log in. If you have registered and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact support. …

Why do I get logged off automatically?

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If you do not check the Remember login box when you log in, the site will only keep you logged in for a short time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the site from a shared computer--e.g., in a library, internet cafe, university lab, etc. …

Frequently Asked Questions

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What are tags? How do I create a new tag? How can I delete a tag? How can I remove a tag from a resource/group/my profile/etc? Is there a limit on the number of tags I can add to an item? Can I tell who\'s tagged another member\'s content? What are tags? Tags are like keywords or category labels. Tags help you find content, events, and members which have something in common or similar interests. Tags can be added to groups, your profile, resources, wiki pages, and events. How do I create a new…

How to Enable Cookies

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In order to log in to this site, you must enable cookies in your browser. Instructions for enabling cookies in common browsers are listed below. If your browser is not listed, please check its website or other browser documentation for more information.Windows IE 6/7In Tools menu, click Internet OptionsClick Privacy tabClick Advanced buttonCheck the box next to Override Automatic Cookie HandlngAt bottom, check the box next to Always accept session cookiesClick OKNow you should be able to log inF…

How to enable pop-ups?

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Web pages can use the JavaScript language to automatically force the your web browser to open new windows. This capability has often been abused by advertising sites and many browsers disable the capability by default.You must enable pop-ups for this site in order to do file downloads. The way in which this is done varies from browser to browser:FirefoxGo to the Edit->Preferences menu and choose the Content icon at the top of the dialog. If Block pop-up windows is checked, add this site to th…